We are looking for a highly experienced Senior ServiceNow Developer to design, build, and optimize scalable ServiceNow solutions across enterprise environments. This role requires deep platform expertise, strong engineering discipline, and the ability to work closely with architects, product owners, and stakeholders to deliver high-quality outcomes.

As a senior contributor, you will not only develop solutions but also mentor other developers, enforce best practices, and help shape platform standards and governance.

Key Responsibilities

Lead the development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards
Translate business requirements into technical designs, implementation plans, and high-quality deliverables
Develop advanced ServiceNow components including:
Script Includes, Business Rules, Client Scripts, UI Policies, UI Actions
Flow Designer / IntegrationHub workflows
ACLs and security configurations
Custom applications (App Engine) and scoped development
Build and maintain integrations using REST/SOAP APIs, MID Server,



and external authentication mechanisms
Ensure performance, scalability, maintainability, and compliance across ServiceNow implementations
Provide technical leadership in sprint delivery, backlog refinement, and solution reviews
Mentor junior developers and contribute to knowledge sharing and development standards
Support production releases, troubleshoot complex issues, and provide root cause analysis
Maintain high-quality documentation for solutions, configurations, and technical decisions

Requirements

5+ years of hands-on ServiceNow development experience in complex environments
Strong ServiceNow platform expertise, including best practices for:
ITSM (mandatory)
CMDB and CSDM principles
Workflow/Flow Designer
Service Portal / UI Builder (depending on scope)
Advanced JavaScript skills and solid understanding of ServiceNow scripting patterns
Experience in designing and implementing enterpri

📌 Senior ServiceNow (Ciudad de México)
🏢 avacone Switzerland
📍 Ciudad de México