HCLTech is a general technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending June 2025 totaled $14 billion. To learn how we can supercharge progress for you, visit hcltech.com.
We are seeking a highly motivated and experienced Product Quality Engineer to join our team in Juárez, Mexico. In this role, you will be responsible for ensuring the mass production quality of our server and rack products, manufactured at our partner facilities. You will be a key player in maintaining our high-quality standards by driving root cause and corrective actions. This position requires a combination of technical expertise,
problem-solving skills and strong communication to collaborate effectively with our internal teams and external partners.
Key Responsibilities
● Manufacturing Quality Oversight: Actively monitor and support mass production of our server and rack systems at partner manufacturing facilities ensuring strict adherence to our quality standards.
● Incident Triage and Resolution: Promptly investigate and triage product quality incidents reported from our data centers by identifying root cause and driving effective corrective/preventive actions (RCCA).
● Cross-Functional Collaboration: Partner closely with the Hardware Quality Engineering team to proactively identify and mitigate production and shipment risks to ensure a seamless supply chain.
● Change Management: Organize and oversee the implementation of hardware and firmware changes at our manufacturing sites to ensure smooth transitions and minimal disruption.
● Documentation