Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
**Position Summary**
The Customer Service Back-End is responsible for supporting the Front-End Customer Service Team by efficiently performing the administrative tasks of the order entry process. This role ensures smooth operations behind the scenes, allowing the Front-End team to focus on direct customer interactions and providing exceptional service.



The Back-End position will collaborate with cross-functional Accounts within the Team to streamline workflows, enhance operational efficiency, and balance workload.
**Basic Qualifications**
University Degree - Business Administration,
International Relations. industrial engineering Oracle, PDM
Languages: Fluent English
IT/Software: Office, Excel, Outlook, PowerPoint.
Experience in years: At least 1 year of progressive experience in
similar position
**Technical Knowledge**:
improvement of business processes,
strategic planning and data, problem solving,
analytical ability, teamwork,, verbal & written
communication skills, decision-making,
strategic planning skills.

📌 Customer Service Back End (Cuernavaca)
🏢 Thales
📍 Cuernavaca