Eaton’s Corporate Sector division is currently seeking a IT Business Analyst & Process Owner ServiceNow.
What you’ll do:
The Business Analyst works closely with the Product Owner to define, refine, and decompose epics and user stories into the product backlog. They work with the product owner to prioritize epics and stories that ultimately feed into a product roadmap. Their understanding of what should be built is derived from working with stakeholders to gain an in-depth understanding of critical application requirements.
The Business Analyst is also the primary point of contact for the engineering team to gain user story clarification and direction. They act as a liaison between engineering and the business. They have a deep understanding of the acceptance criteria for user stories and have influence on how a solution should be designed to meet the requirements.
The Process Owner ensures the effectiveness and efficiency of IT Process(es)
within an organization; Produces Process Documentation and Training materials; Delivers regular training and coaching; Strives for industry best practices as the basis for the Process; Gathers, understands, and implements efficiency and improvement opportunities via Benchmarking and Customer & Stakeholder Engagement; Regularly reviews Metrics and Trending to ensure health of the Process; and acts as the first point of contact for the Process area.
Job Responsibilities
-Gain a deep understanding of what the business outcome is that is looking to be accomplished. Ability to clearly articulate this vision to the IT team and gain buy in.
- Support the Product Owner team in decomposition of epics into features and user stories
- Support the Product Owner team in prioritization of the product backlog
- Support estimation of epics, features, technical enablers, and user stories
- Ensure the readiness of user stories with clear definitions of ready criteria (DoR)
- Support issue resolution within the product
- Verify and validate user
📌 IT Business Analyst (El Salitre)
🏢 Eaton
📍 El Salitre
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