Job Summary
This role supports the full employee lifecycle from hire to retire, providing HR operational and administrative support across talent acquisition, onboarding, benefits, employee data management, payroll coordination, and offboarding. Acts as a Workday subject matter expert, delivering exceptional customer service to candidates, employees, managers, recruiters, and HR partners. The role requires strong organizational skills, attention to detail, experience with HR processes and systems, and the ability to manage multiple priorities in a fast-paced environment while ensuring data accuracy, confidentiality, and a positive employee experience.
Human Resources (HR) Services partners with Insulet’s Human Resources organization to manage and administer programs, processes and technologies essential to fulfilling personal and on the job needs of employees and managers. This role provides customer service to candidates, hiring managers, human resources business partners, recruiters and other employees throughout all levels of the organization.
HR Services Coordinator is responsible for supporting the entire life cycle of an employee from hire to retire by refining and executing processes that will impact the employee experience like talent acquisition, onboarding, benefits administration, change requests and offboarding.
Responsibilities:
Serves as the subject matter expert for Workday System
• Provide timely assistance to applicants, recruiters, and hiring managers.
• Provides quality customer service to the organization to ensure a positive experience for all stakeholders through effective and timely communications throughout all stages of the employee lifecycle.
• Supports Talent Acquisition team to ensure a positive candidate experience and a timely start date by requisition and offer letter management; interview scheduling and reimbursement; initiating background checks and escalating when needed; and helpdesk notification.
• Provides onboarding and new hire