About the Role
We are seeking an experienced Automation & Controls Engineer to join our overseas team and serve our key automotive customers on-site in Mexico. In this role, you will take charge of on-site technical support, project execution, and customer technical communication for customized automotive parts automation production lines, ensuring stable equipment operation, smooth project delivery, and long-term customer partnership growth.
Key Responsibilities
1. On-site Technical Support & Commissioning Independently complete full-cycle PLC electrical design, programming, commissioning and optimization for non-standard automotive parts automated production lines in Mexico. Respond to and resolve on-site technical faults and emergencies efficiently to guarantee continuous and stable production.
2. Customer Technical Liaison Engage in end-to-end technical communication with local Mexican clients, including requirement confirmation, technical solution explanation, on-site issue follow-up, and project progress synchronization.
Maintain high customer satisfaction and proactively identify potential incremental projects and quotation demands.
3. On-site Project Coordination Act as the on-site technical lead and part-time project manager, develop short-term on-site construction and commissioning schedules, coordinate cross-team collaboration between China headquarters and local on-site teams, and drive timely and standard project acceptance and delivery.
4. Internal Communication & Optimization Regularly synchronize on-site project status, equipment operation conditions and customer feedback to the domestic team. Provide practical optimization suggestions for production line technology and processes based on on-site operational experience.
5. Value-added Business Support (Optional) Leverage solid customer relationships and on-site technical insights to capture pre-sales opportunities in advance, support quotation and technical negotiation, and positively influence cust