Descripción y detalle de las actividades
Wea re currently in search of an Oder Entry Assistant to provide assistance to new and existing customers with the best possible service. Responsibilities are within the Customer Support / Operations Function as a generalist or in a combination of disciplines.
**Requirements**:
- Customer Service Skills
- Good English level
- Abel to work onsite
Experiência y requisitos
**Responsibilities**:
- Maintain a working knowledge and sufficient technical knowledge for all products of the division, and major product lines for other divisions to properly advise customers
- Identifies the problem and forward the information to the corresponding department.
- Develops relationships with customers.
- Understands and contributes to company goals, missions, and philosophies as expressed by the customer service manager
- Objectively resolves customer inquiries and complaints from multiple channels effectively with moderate supervision
- Provides customers product and service information.
- Assess customer issues and identify resources and tools in order to provide solid solutions with an emphasis on minimizing customer effort




- Identifies and initiates problem resolution by updating and delegating actions to teammates or leadership and validating completion of delegated actions for all open customer issues
- Accountable to drive goals through individual metrics and a strong understanding of department, team, and individual goals
- Initiates process improvement through collaboration with peers, inter-company departments, and leadership to exceed goals
Beneficios
- Beneficios de acuerdo a la LFT
- Protegido de vida
- Fondo de ahorro
- Seguro de gastos médicos
- Bonos anuales
- Comedor
- Transporte
- Servicios medicos en planta
- seguro de vida
- fondo de ahorro
- seguro de gastos médicos
- bonos anuales
**Número de vacantes** 1
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Tiempo completo
- Turno Matutino
- Lunes a viernes
**Salario mensual neto** $18,000 - $19,000 MXN
**Estudios** Preparatoria
**Inglés**Hablado: Intermedio, Escrito: Intermedio
**Disponibilidad p. viajar** No

📌 Order Entry Assistant (Pacifico, Tijuana)
🏢 Brady Mexico S. De R. L. De C. V
📍 Tijuana