Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

Description

The position is responsible for managing the offering, coordination, and follow-up of the train interchange process with the corresponding customs authorities, ensuring compliance with customs procedures in Mexico, the United States, or Canada within the established timeframes and in accordance with the applicable documentation requirements. Its main responsibilities include validating operational information in official systems, maintaining logs, reporting incidents, and escalating issues that may affect operational continuity and the proper management of train interchange.





Accountabilities

Coordinates and facilitates the border crossing and interchange of trains with customs authorities, in accordance with applicable regulations.
Reviews and validates operational and documentary information in customs systems, in accordance with established processes in Mexico, the United States, or Canada.
Monitors train progress, identifying deviations and managing operational incidents, ensuring effective and timely escalation in line with established procedures.
Maintains communication with internal and external stakeholders to ensure operational continuity.
Contributes to the achievement of operational and regulatory KPIs by ensuring process quality, timeliness, and compliance, while identifying opportunities for continuous improvement.

Required

Adecuado Candidate Qualifications

Bachelor’s degree from an accredited university or higher education institution pref

📌 Analista Sr. Soporte Operación Frontera (Monterrey)
🏢 CPKC
📍 Monterrey