As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description

Scope of Position

Transcon Agent is responsible of flawless operational performance, productivity, technical expertise,excellent customer service and constantly driving process efficiency, supporting our Vision and MissionStatement, making our promise real to all our customers.

Key Deliverables

Proactively monitor the following key metrics to achieve the expected results:

Operational Excellence - Drive Customer Satisfaction through effective execution




Operational performance KPI above 90%
Product OPA Audit Result – Perform consistently at the highest level.
General responsibilities:

Exemplify and Teach Our Culture, Mission and Goals.
Follow the 10 Critical Success Factor.
Contribute to build healthy cross-functional relationship and work environment, promoteteam spirit and cohesiveness in the department.
Timely completion of required trainings and 52-hour trainings per year (4.33 per month) rolerelated.
Own your self-development. Prepare, follow-up and execute on your personal developmentgoals.
Correct utilization of company’s resources.
Understand and comply with company policies, procedures and processes.
Escalation of issues to immediate supervisor and/or manager, or any other required teamwith the adequate expertise, as example, compliance, accounting, etc.

Transcon Agent job responsibilities:

Understand Expeditor’s general procedures a

📌 Transcon Agent (Nuevo Laredo)
🏢 Expeditors
📍 Nuevo Laredo