Summary

Job Title: Scrum Master DD⁢ US&I; AMERICAS

Location: Mexico City, Mexico [INSURGENTES]

Relocation Support: This position is located in Mexico City, Mexico. Novartis cannot provide relocation assistance, so please apply only if you are able to access the location.

As a Scrum Master, you will help drive delivery excellence for general digital projects. You will lead Agile teams, manage end-to-end project delivery in challenging environments, and act as a reliable partner for business and technology stakeholders. Your focus will be on ensuring consistent, high-quality results, fostering collaboration, continuous improvement, and strong governance for both Agile and hybrid projects.

Novartis is transforming medicine through digital, data, and technology. We are seeking a Scrum Master with solid Project Management experience who can lead Agile delivery, and also apply Waterfall project management skills to future initiatives when needed.

The main responsibility of this role is to coach and support Agile teams in delivering quality outcomes,



while also managing complex IT projects from start to finish using Waterfall or hybrid approaches when required by business context, compliance, or scale.

About The Role

Key Responsibilities

Agile / Scrum Master Accountabilities (Primary Focus)

Accountable for

one to two Scrum teams of medium to high complexity

(typically

USD 3M+

in Agile team accountability).

Act as a

servant leader and coach

, ensuring teams live Agile values and principles while continuously improving ways of working.

Establish and maintain a

high‐trust, high‐performance environment

enabling team effectiveness and self‐organization.

Facilitate all Agile ceremonies

(Sprint Planning, Daily Stand‐ups, Reviews, Retrospectives).

Remove impediments, protect the team from external disruption, and

support effective conflict resolution

Partner closely with

Product Owners

to support backlog refinement, prioritization, and flow of work.

Fos

📌 Scrum Master Dd&It Us&I Americas (Xico)
🏢 Tecnología de la información
📍 Xico