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What You'll Do
As a Cloud Engineer – UpaaS (Upgrade as a Service), you will play a critical role in executing scheduled upgrades, patches, and change activities across Vantage Cloud platforms on AWS, Azure, and Google Cloud. You will be responsible for ensuring high availability, controlled change execution, and operational excellence, working within defined maintenance windows and strictly following approved runbooks and change management processes.
Your responsibilities will include:
Participate in scheduled maintenance windows aligned to general customer time zones, including off-hours, weekends,
and shift-based coverage as required for change execution.
Execute scheduled upgrades, patches, and maintenance activities following approved change requests and runbooks.
Perform pre-checks, maintenance execution, and post-validation activities for cloud platform upgrades.
Support high availability environments by ensuring minimal disruption during planned maintenance windows.
Adhere strictly to change management processes, including assessment, authorization, and customer-confirmed schedules.
Troubleshoot issues during upgrade activities and collaborate with engineering teams to resolve them when required.
Execute rollback procedures and stabilization tasks to ensure system integrity.
Follow the “Do No Harm” principles by ensuring all actions align with documented procedures and safeguards.
Contribute to runbook updates, documentation improvements, and lessons learned from completed
📌 Cloud Engineer – UpaaS (Ciudad de México)
🏢 Teradata
📍 Ciudad de México
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