Mexico City, MX
Full-time
Remote
About Us
The Ksquare Group was established over 10 years ago in Dallas TX, we are a multinational company with a presence in different countries such as Mexico, US, Dominican Republic, India and Guatemala currently being more than 250 Ksquarians and growing. We offer technological solutions through multidisciplinary Pods specifically designed to meet our customer’s needs. Depending on the skills required by every project, the best professionals are selected to bring all their talent together to achieve mutual goals. We authentically care about the comfort, well-being, and career path of all our employees making sure integrity, innovation, leadership, ownership, and team spirit continuously stand by one and each one of us. We believe and trust all our outstanding professionals and realize how special they are but what makes us even special is the family we have become throughout the years.
**Responsibilities**:
This role will assist in the business process design and documentation for new products; enhancements and translate high level business requirements into functional features for the IT organization for multiple lines of business
Business analyst with Strong technical documentation skills Define and document system specification artifacts that include, User stories traceability to requirements API interactions documentation with user interface System APIs Digital Workflows Use Cases Data Mapping Definitions Sequence Diagrams Call Flows Should have knowledge how to write a user stories using the tools like JIRA etc.
Formulate business requirements to automate to-be processes, achieved through the construction of user stories from features identified




Provide input to acceptance criteria to be approved by Product Owners (criteria per user story will ensure product is built right and the right product is built for customer/employee)
Ensure consistency and traceability between requirements, functional specifications and testing & validation and support testing and training
Provide input to test scenarios & conduct solution testing (unit testing and integrated testing)
Plan and hold demonstrations (every 2 weeks) to showcase working components of the solution to key stakeholders
Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team
Analyzes, interprets, defines, and documents detailed requirements and acceptance criteria in features and user stories by collaborating with the business and technology teams, and third party/other interfaces or partners
Create documents for process flow, runbooks, BRDs, state models, sequence diagrams etc
Acts as a Product Owner role working with business stakeholders in Agile project delivery, effectively manage the product backlog; and manage changes to such specifications in accordance with Chubb and/or industry standards and processes
Supports the prioritization, software development and delivery of user stories within the sprints for each program increment, and validates the user stories against acceptance criteria
Lead the investigation of issues and engage appropriate support teams (IT,



Operational, Vendor) for resolution, and inform stakeholders of status
Actively participate or lead status meetings, requirements gathering and design sessions, implementation planning sessions, and effectively multi-task across multiple projects concurrently
Demonstrated experience in working across geographies, cultures and time zones.
Leads or participate in continuous improvement efforts
Building expertise in creating, analyzing, and improving processes.
**Qualifications**:
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field; or equivalent work experience
Systems background and understanding of insurance systems such as Duck Creek, Genius, Tracker, Etc.
P&C; and Life Insurance domain knowledge is a plus
Hands on experience in analyzing/documenting requirements/features for high level designs/workflows, software specifications for UI, reports, data, complex analytic calculations.
Prior experience as a programmer/developer is a plus
Collaborating with Product, Engineering and other stakeholders to help define features, integrations and partnerships.
Analyzing various sources of operational data surfacing insights and findings which support business and technical decisions.
Identifying data sources and prepares/combines data for analysis.
Capable of writing complex queries to join, transform and aggregate data.
Adept at surfacing data insights using a variety of tools such as spreadsheets, pivot tables, diagrams or other forms of visualization.
Comfortable working with data in various formats including flat files, tables, CSV, JSON and XML; able to import/export and convert data to work with it as necessary.
Ability to convey

📌 Technical Ba (Ciudad de México)
🏢 The Ksquare Group
📍 Ciudad de México