Company Description Crossdock is a third-party logistics (3PL) company specializing in import and export services for complex and time-critical supply chains. With over 20 years of experience, the company provides service-oriented, integrated logistics solutions supported by a worldwide presence and strong partnerships with major freight forwarders. Crossdock focuses on operational flexibility and customized services to meet diverse client needs. Reliability with suppliers and a strong commitment to customer satisfaction are core to its business. Team members join a integral logistics partner that values collaboration, responsiveness, and continuous improvement.
Role Description The Intermodal Crossborder USMCA Operations Manager (Product Manager) is a full-time, on-site role based in San Pedro Garza García, NLE. This role oversees day-to-day crossborder operations across the USMCA region, managing intermodal transport activities, coordinating with internal teams, carriers, to ensure on-time, compliant movements. The manager designs and optimizes the intermodal product,



monitors performance and costs, and implements process improvements to enhance service quality and profitability. Daily responsibilities include tracking shipments, resolving operational issues, ensuring adherence to customs and regulatory requirements, and maintaining accurate documentation and systems updates. The role also involves analyzing data, preparing operational reports, supporting customer communication, and collaborating with sales and customer service to develop and refine crossborder logistics solutions.
Qualifications
Experience in logistics and supply chain operations, particularly intermodal and crossborder USMCA movements, with strong knowledge of import/export and customs processes.
Background in product or operations management, including process design, optimization, and high performance tin ransportation environment.
Proficiency with logistics management systems, transportation ma

📌 Intermodal Crossborder USMCA Operations Manager, (San Pedro Garza García)
🏢 Crossdock
📍 San Pedro Garza García