In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Job Description
The HR Shared Services Administrator role provides first level support to employees, HR, managers and vendors with Human Resources needs, including but not limited to, benefits, payroll, company policy, leave of absence and procedures, training, HR systems and employee onboarding.
Case Management:
- Respond to a wide variety of employee queries via phone and email.
- Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices.
- Track and follow up on employee related matters.
- Ensure SLA’s are followed and met.
Onboarding:
- Complete and track new hire activities from offer letter creation through the end of their onboarding.
- Initiate any business specific tasks required during the onboarding process.
- Coordinate immigration and relocation processes and interact with immigration consultants and vendors to establish correct documentation, procedures and requirements for external hires.
- Communicate with the new hire regarding next steps, outstanding actions and any questions they may have.
- Support the Talent Acquisition Team with any requisition corrections or troubleshoot any difficulties.
- Track and monitor probation completion.
HRIS:
- Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.
- Support HRIS data records and workflow pertaining to employees and ensures entries are timely, accurate and consistent in relation to cost center transfers, password reset, etc.
- Support generation of standard HRIS reports as requested.
- Participate with testing in instances for new HRIS rollou