At Koltin, we're redesigning how we care for our parents, grandparents, and loved ones — with the goal of helping them stay healthy, active, and independent for as long as possible. We do this through our health memberships, which integrate:
- Clinical care focused on prevention
- Major medical expense coverage
- Wellness and community programs

We are the first company in Mexico dedicated to protecting older adults from age 50 to 84. We are growing rapidly across the country with a clear purpose: to transform the healthcare experience for the older adults — making it more human, accessible, and dignified.

About the Role

You are the operational backbone of Koltin's Home Care unit. You make sure things actually happen: nurses are deployed, tools are built, systems work, and that we’re always ready to grow. You’ll be joining a high performance culture with real ownership, data driven and with bias towards action.

We're building a lot of things from scratch. This is not a role for someone who needs a manual before they start -> it's for someone who writes the manual.





You're a good fit if you:
- Take full ownership of problems and figure out how to solve them without being told how.
- Have built things that generate real value: tools, systems, or workflows that others rely on and actually use — not just reports that people scroll by.
- Are genuinely comfortable moving from an administrative errand to optimizing a spreadsheet on the same day.
- Thrive in ambiguity — you enjoy building structure where there is none.
- Care about getting the data right because you understand that operational quality and data quality are the same thing.
- Are a do-er by nature.
- You’re comfortable with change. Today we might be doing this, tomorrow we might be building a hospital at home (literally).
- Have advanced Google Sheets / Excel — formulas, operational dashboards. Non-negotiable.

Responsibilities
- Manage the team’s task board throughput: tasks closed on time, WIP controlled,

📌 Home Care Operations Coordinator (Ciudad de México)
🏢 Koltin
📍 Ciudad de México