**Operations Associate - Sales & Client Success Focus**:
Remote | PST Overlap | 2+ Years Experience | Digital Services
**Support sales. Streamline onboarding. Drive client success.**
We’re looking for a sharp, proactive **Operations Associate** with experience in **sales or account management**, especially within website development services for U.S.based clients. In this role, you’ll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one.
What You’ll Do:
- Support sales operations through CRM management, pipeline tracking, and process documentation
- Coordinate client onboarding and ensure smooth handoffs between sales and delivery
- Assist in preparing quotes, proposals, and contracts for web development projects
- Provide operational support to the CEO—reports, task prioritization, and special projects
- Communicate across global teams to maintain timelines and expectations
- Propose workflow improvements that enhance client experience and operational efficiency
What You Bring:
- 2+ years in operations, account management, or sales
- Direct experience in web development or digital services for U.S. clients
- Strong communication skills and the ability to interact with senior stakeholders
- Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion
- Self-starter mindset with comfort in fast-paced, remote environments
- Bonus: Experience in client success or bilingual communication
Why Join Us:
- 100% remote work with adaptable hours and California-based leadership
- Make an immediate impact on client satisfaction and sales efficiency
- Join a globally distributed, high-performance team
- Be part of a growing company that values initiative and results
Compensation Range: $12K - $16.8K