Descripción y detalle de las actividades
**Job Summary**
**Key Responsibilities**
- Assist employees with troubleshooting and resolving computer issues, including hardware, software, and network problems.
- Maintain and support Microsoft Windows operating systems to ensure computers function reliably.
- Provide support for Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace apps (Sheets, Docs, Drive).
- Install, configure, and update software, hardware, and peripherals as needed.
- Manage user accounts, permissions, and access controls for company systems.
- Monitor and maintain network connectivity, including Wi-Fi and LAN systems.
- Implement basic cybersecurity measures to protect company data and systems.
- Document IT processes and create user guides for common troubleshooting steps.
- (preferred) Use programming skills (e.g., Python, PowerShell, or similar) to automate repetitive tasks or improve system functionality.
- Collaborate with vendors for advanced technical support or equipment procurement.
Experiência y requisitos
**Qualifications**
- Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 1+ years of experience in IT support or a similar role.




- Strong knowledge of Microsoft Windows operating systems and troubleshooting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Sheets, Docs, Drive).
- Basic programming or scripting skills (e.g., Python, PowerShell, or similar) to support automation or system enhancements.
- Ability to troubleshoot hardware, software, and basic network issues.
- Excellent communication skills to assist non-technical employees effectively.
- Strong problem-solving skills and ability to prioritize tasks.
- Ability to work independently and in a team environment.
**Nice-to-Have**
- Certifications such as CompTIA A+, Microsoft Certified Professional, or Google IT Support.
- Experience with cloud-based tools or ERP systems used in manufacturing.
- Familiarity with basic cybersecurity practices or tools (e.g., antivirus, firewalls).
- Knowledge of apparel industry-specific software or inventory systems.
Ventajas
- Beneficios de acuerdo a la LFT
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Estudios** Carrera sin título
**Disponibilidad p. viajar** No

📌 IT Support Specialist (Tijuana)
🏢 Lave Apparel
📍 Tijuana