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Job Category
Employee Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
The ES People and Payroll Specialist is a member of a globally diverse team providing mentorship and assistance to geographically dispersed employees using the latest Salesforce technology.
The successful candidate has strong organizational skills with a high attention to detail, time management and communication skills, a commitment to outstanding customer support, and the ability to establish relationships at every level of the organization. This person must be comfortable dealing with highly critical and confidential matters. Our idóneo candidate enjoys working in dynamic and high-growth environments and is interested in gaining exposure to a variety of HR subject areas.
Your Impact:
- Provide superior customer service to employees and managers of Salesforce via our Basecamp customer portal, and other social channels.
- Support our knowledge base within Basecamp; close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees’ self-service.
- Record and supervise all customer interactions using a case management tool responding to inquiries on benefits, time off, compensation, immigration, HR Policy an
📌 Senior Employee Success People Advisor with Payroll (Ciudad de México)
🏢 Salesforce
📍 Ciudad de México
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