Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Be part of a general technology leader’s team, supporting one of the most recognized brands in the world. This is your opportunity to build a career in a fast-paced, innovative, and customer-focused environment, where your voice truly makes a difference.

We’re looking for problem-solvers, communicators, and customer champions who are ready to grow and make an impact.

What You’ll Do͏

͏͏As a Customer / Technical Support Specialist,



you will:
- Deliver exceptional customer service to clients via phone, chat, or other channels
- Resolve technical and non-technical issues efficiently and professionally
- Troubleshoot services such as mobile, internet, or network-related concerns
- Guide customers step-by-step through solutions in a clear and friendly manner
- Document interactions accurately in internal systems
- Identify customers’ needs and offer the best solutions or upselling opportunities (when applicable)

What We’re Looking For͏͏͏

Must-have:
- Advanced English proficiency (B2+/C1)
- Previous experience in Customer Service, Tech Support, or Call Center
- Strong communication and problem-solving skills
- Ability to multitask and work under pressure
- Basic technical understanding (internet, mobile devices, troubleshooting)

Nice-to-have:
- Experience with telecom accounts
- Sales or upselling experience (thi

📌 Customer Service Representative (Guadalajara)
🏢 Wipro
📍 Guadalajara