Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is looking for a Shift Manager to lead the daily activities of the site operations team focused on day-to-day activity, safety, and quality. Our Shift Manager will be a key partner and leader at our customer’s site.
What we do
The Shift Manager reports to the Automation General Manager and is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.
What you’ll do
- Ensure that the safety commitments in compliance with OSHA, Symbotic,
and our customers’ processes and procedures are met daily.
- Manage a team of hourly and salaried employees to support the customers' hours of operations.
- As the system operates at various levels, execute standard operating procedures to drive performance enhancements, adjusting to changing business conditions as required.
- Ensures proper staffing of all functions for the established operating pattern, training and development of employees, setting goals and objectives. This includes evaluating performance by preparing performance reviews.
- Coach the team to respond effectively to issues/problems in the system. Develop standards,
- processes, procedures and documentation for dealing with specific problems.
- Train and enhance the performance of the team members. Regularly assess the performance of team members. Train and motivate employees to exceed customer expectations.
- Communicate regularly with the local customer management tea