Description

Job summary
Direct the LATAM operation including IT development, infrastructure installation and maintenance, security, troubleshooting, policy and procedure direction and administration. Lead IT goals in accordance with the company’s policies and procedures. Partner with IT General management teams and lead IT team in Latin American region.
This position reports to the International Chief Information Officer and has a matrixed reporting structure to the President – Latin America.

Responsibilities
Leadership
- Lead IT teams in 6 different countries across Latin America.
- Develop and execute the Latin America technology strategy aligned with regional and global business objectives, ensuring technology investments generate measurable business value.
- Engage with corporate and regional teams to provide a consultative, proactive approach to IT needs by developing a deep understanding of the organization’s business, industry, products and processes, and short- and long-term objectives.

Cybersecurity & Technology Governance
- Lead cybersecurity governance,



ensuring adherence to corporate cybersecurity standards, regulatory requirements, and incident response protocols.
- Collaborate with Corporate IT and Compliance departments to ensure IT general practices are compliant in the Latin American region.
- Conduct IT audits and make recommendations based on findings by providing problem resolution through policies and procedures interpretation.
- Ensure consistent technology governance while addressing local regulatory, operational, and business requirements across all Latin American countries.

Service Delivery & Digital Transformation
- Identify, evaluate, and implement emerging technologies including artificial intelligence and automation solutions to improve operational efficiency and customer experience.
- Plan, organize, and launch new IT products and services. effective project management practices for IT business development and infrastructure related

📌 IT Director (México)
🏢 Crawford
📍 México