POSITION TITLE: Boutique Sales Manager | Los Cabos
DIVISION / DEPARTMENT: Fashion / Retail
REPORTING TO: Fashion Director
LOCATION: Ánima | Los Cabos
ABOUT THE ROLE IN BOUTIQUE
As the leader of the boutique, the Boutique Sales Manager is responsible for the overall success of the boutique by ensuring excellence in commercial performance, team leadership, client experience, and operational execution. This role combines leadership of the sales team with oversight of boutique operations, guaranteeing an elevated client experience, efficient back-office management, strong team engagement, and compliance with CHANEL standards and procedures.
As a true ambassador of Style and Brand Image, the Boutique Sales & Operations Manager develops team potential, drives business performance, and ensures operational excellence while contributing to making CHANEL the ultimate reference in luxury.
WHAT IMPACT YOU CAN CREATE AT CHANEL
Team Leadership & People Management
- Lead the recruitment, selection, and onboarding process for the boutique team, including 5 Fashion Advisors and 1 Stockist,
ensuring alignment with CHANEL standards and culture.
- Ensure the team’s understanding and execution of the House strategy.
- Coach and develop the boutique team to elevate style expertise, operational discipline, and client experience.
- Conduct regular follow-up meetings, performance reviews, and development discussions with team members.
- Identify development areas and implement action plans, including training and coaching programs.
- Foster a collaborative and high-performance team culture based on motivation, accountability, and knowledge sharing.
- Organize and conduct team briefings and morning meetings.
- Act as the main point of contact for boutique leadership, ensuring alignment with regional and Head Office priorities and objectives.
Business & Commercial Performance
- Lead the development and implementation of the boutique business strategy.
- Monitor sales performance and supp
📌 Boutique Sales Manager | Los Cabos (Cabo San Lucas)
🏢 Chanel
📍 Cabo San Lucas
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