About the role
RemoteLegalStaff is a fast-growing legal staffing company supporting ~400 globally distributed staff and over 250 clients with an internal team of 70+.
As our first IT Manager, you'll take full ownership of our IT function: from fixing our Google Workspace environment to building the policies, systems, and support structures a company of our size needs to run securely and efficiently, because our current size is just the beginning and we're ready to scale.
This is a hands-on role. You won't be managing a team on day one: you'll be doing the work. The right person has built IT infrastructure from scratch before, thrives in ambiguity, and understands that in a remote legal environment, reliability and trust are non-negotiable.

What you'll own
- Take over all IT responsibilities from our owners and become the single owner of the IT function
- Audit all existing tools, accounts, licenses, and configurations; document what exists and what's missing
- Build an IT roadmap and 90-day priority plan
- Create and maintain IT policies, acceptable-use guidelines,



and a self-service knowledge base
- Fully own our Google Workspace environment
- Enforce MFA, security defaults, and data sharing controls
- Manage user accounts, license assignments, access provisioning, and deprovisioning across all platforms
- Maintain an accurate inventory of users, roles, access levels, and licenses
- Audit all SaaS subscriptions and rationalize unnecessary or duplicate tools
- Manage vendor relationships, renewals, and negotiations
- Track license utilization so we only pay for what we use
- Select, implement, and manage an IT ticketing / service desk platform
- Build self-service resources to reduce repetitive support requests over time
- Implement and enforce security fundamentals: MFA, password management, role-based access controls
- Conduct periodic access reviews and proactively identify security gaps
- As the organization grows, recruit, onboard, and manage one or more IT Su

📌 IT Manager (México)
🏢 Remotelegalstaff
📍 México