This role will report to Head of Benchling Practice at Zifo, responsible for overseeing the Benchling rollout at one or multiple customers. The role will partner closely with Customer’s Research and Technical Development scientists to understand their scientific workflows and translate those needs into scalable, consistent Benchling solutions. The role will work closely with implementation consultants to own the end-to-end delivery of assigned projects, from requirements discovery through rollout and adoption, while ensuring solutions align with shared platform standards and long-term data strategy.
- Partner with scientific teams to understand their software-related use cases and identify how Benchling can best support their business needs.
- Capture user requirements and present them for manager review and approval, ensuring balance between team needs, shared platform standards and long-term scalability.
- Leverage knowledge of Benchling product ecosystem to propose potential approaches during requirements gathering.
- Lead requirements gathering and design workshops, translating scientific workflows into data models, templates, intake processes, and system configurations.
- Analyze and translate end-to-end assay data processes - from raw data capture and metadata enrichment through transformation and reporting - into structured, scalable, Benchling workflows that are intuitive and usable for end users.
- Collaborate with implementation partners to hand off requirements, review and validate delivered configurations, and drive iterative refinement through demos and user workshops.
- Develop test plans, guide UAT execution, and create documentation and training materials to support user training and onboarding.
- Provide user support during rollout and early adoption
- Act as a trusted advisor to scientific stakeholders, guiding trade-offs and promoting Benchling best practices.
Requirements
- Bachelor’s or Master’s degree in a life s
📌 ELN Analyst (Ciudad de México)
🏢 Zifo
📍 Ciudad de México
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