At KMS Technology, we are dedicated to delivering cutting-edge solutions and services that empower businesses to achieve their goals. Our team is composed of highly skilled professionals who are passionate about technology and innovation. We provide a dynamic and collaborative work environment where you can grow your career and make a significant impact.
**Responsibilities**:
We're looking for a highly skilled and passionate **Senior Scrum Master**, you will be responsible for guiding and coaching our development teams to deliver high-quality software solutions efficiently. As a key facilitator, you will ensure our teams adhere to Agile and Scrum principles, helping them overcome obstacles, manage project timelines, and foster a culture of continuous improvement. This role requires at least three years of experience in a Scrum Master capacity, with a strong understanding of Agile methodologies and a passion for helping teams succeed.
**Responsibilities**
- Coach and mentor team members, leaders, and stakeholders on the principles of agility
and the Scrum framework.
- Facilitate Scrum ceremonies (sprint planning, daily standups, sprint reviews,
retrospectives) for one or more agile development teams to ensure productive, focused
outcomes.
- Works to empower the Scrum Team to influence, drive decision making, and support
organisational delivery of the Product Backlog.
- Serve as the “Voice of the Team”. Influence and negotiate with cross-functional
stakeholders to create alignment and shared accountability.
- Partner with Product Owners, Engineering Leads, and the Agile team to refine and
manage backlogs, ensuring clarity and prioritization of work.
- Identify and resolve impediments that impact team delivery, escalating where necessary.
- Foster a culture of continuous improvement by helping the team develop, capture,



and
analyze performance metrics to drive team improvements, and ensure success of
projects the team commits to delivering.
- Advocate for agile values and principles across the organization, tailoring practices to fit
team maturity levels.
**Qualifications**:
- 4-6 years of proven experience as a Scrum Master or Agile Coach working with multiple agile teams
- Bachelor's degree or equivalent combination of industry related professional experience and education
- Superior skills in facilitation, coaching, and conflict resolution
- Solid understanding of multiple agile frameworks (i.e. Scrum, Kanban) and understanding of software development life cycle models
- Adept at facilitating backlog refinement, story splitting, estimation, retrospection, and other Scrum techniques
- Demonstrated ability to influence and negotiate with diverse stakeholders across engineering, product, and leadership.
- Excellent communication, interpersonal, and problem-solving skills to effectively lead planning and problem solving with product owners and delivery teams
- Collaborative, communicative approach to resolving blockers and tackling dependencies
- Previous experience managing business critical projects is desirable.
- A detail oriented and data driven approach to reporting the Agile Teams successes and blockers as the team progresses through a project.
- Experience supporting teams that are new to agile, with a passion for teaching and enabling growth.
- Exemplifies and promotes Agile values and principles
- Scrum Master certification (CSM, PSM) strongly preferred.
- Familiarity with agile tooling (e.g., Jira, Rally, Confluence, etc.)
**Benefits and Perks**:
**Location**:Guadalajara,**Jalisco, Mexico (working from home - office won't be mandatory all the time, rather it will required from time to time).

📌 Senior Scrum Master (Guadalajara)
🏢 KMS Technology
📍 Guadalajara