The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
- Identify process gaps requiring escalation, offering potential solutions
- Assist with inventory management and workflow needs as dictated through risk priority and service level
- Support a range of products and services
- Analyze problems and formulate solutions through research and investigation
- Navigate, test and execute moderately complex databases, spreadsheets, and systems
- Ensure accurate and timely account handling
- Assist in activities that help reduce organizational impact and/or loss
**Qualifications**:
- 1 year of relevant experience
- Proficient computer and typing skills
- Ability to adapt to new technology quickly and seamlessly




- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work with others to complete assigned tasks
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Requisitos**:
**Experiência en manejo y análisis de información, captura alfanumérica.**:
**Conocimientos**:
**Excel básico**(formulación),filtros,** acomodo**
**Objetivo del puesto**:
**Alta masiva de servicio de alertas y notificaciones y estado de cuenta en sistema bancario**
**Objetivo del área**:
**Suscribir alertas y notificaciones a clientes Citibanamex**
**Funciones principales**:
**Suscribir a clientes de Banamex a alertas y notificaciones.**
**Captura de datos, trabajo bajo presión y tiempos de entrega diaria.**:
**Habilidades Técnicas**
**Manejo y Análisis de Información general**
**Manejo de Información sensitiva**
**Organización de tiempo y actividades**
**Trabajo en equipo**:
**Esquema: Presencial en Corporativo en Av. Revolución**:
**Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex- Ops Support SpecialistCiudad de Mexico (Ciudad de México)
🏢 Citi
📍 Ciudad de México