Order Experience Representative, Support II (Ciudad de México)

Order Experience Representative, Support II (Ciudad de México)

10 ago
|
Zebra Technologies
|
Ciudad de México

10 ago

Zebra Technologies

Ciudad de México

Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:
As a Customer Order Specialist, you will be a key player in our Order Experience (OEX) organization, responsible for all aspects of customer care related to the quote-to-order process. You will ensure the accurate entry of purchase orders and service contracts,



acting as a subject matter expert for our customers and internal teams. Your role is crucial for delivering a positive ordering and invoicing experience to our customers and partners.Responsibilities
- Drive the accurate entry of new product and/or service contract order data, ensuring data accuracy and process adherence.
- Serve as the primary contact for key accounts, managing complex contracts with variable billing or consolidation requirements.
- Achieve or exceed all departmental metrics through strong organization, prioritization skills, and personal responsibility.
- Provide timely price quotas and ensure proper recording and tracking of all assigned orders.
- Coordinate with internal departments to resolve inquiries regarding order status, invoicing, product availability, or quality issues.
- Collaborate with management and demonstrate strong teamwork to address and resolve complex issues.
- Up

📌 Order Experience Representative, Support II (Ciudad de México)
🏢 Zebra Technologies
📍 Ciudad de México

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