Direct Collections Analyst Evergreen
Description -
The following posting is a pipeline requisition, meant to accumulate candidates for this role. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP. Candidates who identify with a group that is historically underrepresented in the technology sector including by not limited to, African American, Latino, Native American, individuals with disabilities and veterans are encouraged to apply.

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As a Collections Analyst within our Integral Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions on how to improve HP and customer interlock and accelerate cash flow.

What will your day consist of?
- Building a strategic relationship with customers, understanding their business models,



identifying challenges in the payment process, and finding solutions to improving payments and accelerating cash-flow
- Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
- Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
- Conducting critical calls with different Order Management groups, to review the status of the disputes, negotiate and agree on resolution timelines
- Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
- Following up with Customers’ Requestors (POs’ creators) to obtain a faster resolution on different cases.
- Communicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate financial decisions
- Escalating up to Director and VP level the cases without a clear resolution p

📌 Direct Collections Analyst Evergreen (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque