Nordic in Querétaro, MX seeks a seasoned ServiceNow professional to configure, customize, and administer the platform across CSM and ITSM modules, including portals. You will upgrade environments, ensure performance, and document systems while partnering with stakeholders.
Responsibilities include scripting for forms and workflows, creating dashboards, and delivering training. Strong JS/Python/Perl skills and ITIL knowledge are essential for success in a hybrid onsite/remote setting.