Sharp Brains is seeking a Desktop Support Engineer to provide end-user device support in an enterprise IT environment. You will resolve hardware, software, OS, and network issues while delivering both deskside and remote assistance.
Responsibilities include IMAC activities, OS imaging, software deployment, and using SCCM, Intune, and ServiceNow for tickets and asset management. Strong Windows 10/11, Office 365, AD, and ITIL knowledge are required.
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📌 Elite Desktop Support Engineer — Windows, SCCM & Intune (Ciudad de México)
🏢 Sharp Brains
📍 Ciudad de México
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