Job Description & Summary Join PwC Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of integral teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Senior Manager in the Office of General Counsel (OGC) – Disputes and Claims Management, you will focus on analyzing disputes, developing resolution strategies, and managing legal claims for clients. Within our OGC practice, you will provide strategic guidance and support across various industries, helping clients navigate complex disputes and mitigate potential risks. You will motivate and coach teams, apply sound judgment, and foster a diverse and inclusive environment.
Responsibilities Leading the analysis and resolution of complex disputes and claims for clients across various industries
Developing strategic legal approaches to minimize risks and manage claims effectively
Providing guidance and support to clients in navigating intricate legal challenges
Managing and directing teams through complex legal processes, confirming operational excellence
Crafting and conveying clear,



impactful messages that tell a holistic story to clients and stakeholders
Applying systems thinking to identify underlying problems and opportunities within legal frameworks
Validating outcomes with clients, sharing alternative perspectives, and acting on client feedback
Directing the team through ambiguity and challenging situations with composure
Initiating open and honest coaching conversations to enhance team performance
Making informed decisions and taking action to resolve issues hindering team effectiveness
Modeling and reinforcing professional and technical standards in line with firm guidelines
Overseeing the preparation and execution of legal strategies, including trial and arbitration preparation
Conducting thorough legal analysis and research to support case management and strategy development
Qualifications At least a Bachelor’s degree
At least 10 years of experience
Oral and written proficiency in English required
What Sets You Apart Proficiency in Claims Management Systems and Claims Resolution
Utilizing Legal Case Management (LCM) and Legal Compliance skills
Excelling in crafting and conveying impactful messages
Applying systems thinking to identify underlying problems
Directing teams through complex and ambiguous situations
Initiating open and honest coaching conversations
Validating outcomes with clients and acting on feedback
Travel Requirements Up to 20% travel.

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📌 Legal Services - Disputes and Claims Management - Senior Manager (El Arenal)
🏢 Pwc South Africa
📍 El Arenal