Informa is a leading business intelligence, academic publishing, knowledge and events business. We serve commercial, professional and academic communities by helping them connect and learn, and by creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

The Integral Exhibitions Division connects groups seeking to develop commercial relationships and expand their business. It organizes around 170 transaction‑oriented Exhibitions each year, including Arab Health, World of Concrete and Vitafoods Europe, that enable specialist communities to meet face to face and conduct business. Global Exhibitions is a global business, running events in all major regions, with a growing presence in the world’s largest Exhibitions market, the US.

Global Support is Informa’s fifth Division. It is the team behind the teams, comprising a central group of experts from different specialist functions that provide business services to the Group’s four Operating Division and to Informa Group. Global Support comprises functions including Group Finance, Tax & Treasury, Talent and Technology, Strategy and Business Planning, Legal, Communications, Intellectual Property and Shared Services. The three largest locations for Global Support are the UK, the US and Singapore. Informa is a FTSE 100 company with offices in more than 20 countries and 6,500 colleagues around the world.

Job Description
Reporting into the Controller, this is a key operational role which is accountable for the efficient day to day running of P2P activities. The P2P Coordinator will provide exceptional technical skills, executing and supporting the accounts payable daily processes with accuracy, efficiency, and a timely manner.

The P2P Coordinator is expected to assume the following key responsibilities plus any other reasonable duties as required:

Payments





Ensure all payment runs are signed off by authorized signatories and that treasury have been advised of payment amounts prior to runs

Resolve payment rejection queries

Write off unpresented cheques

General purchase ledger maintenance and reporting

Provide exceptional customer service to internal and external customers at all times

General administration duties

Invoice & Query

Ensure the uploading & processing of invoices/payment request forms

General purchase ledger maintenance and reporting

Debit balance dispute resolution

Ensure maintenance and matching for PO Orders

Be aware of exceptions on PO orders

Manage the business rules for PO and Non PO invoices

Handling and resolution of invoice queries

Provide exceptional customer service to internal and external customers at all times

General administration duties

Travel & Expenses

Review of process non‑automated colleague’s expenses into Oracle

Monitor and chase submission of corporate card expense claims where appropriate

Ensuring that any regional legislative analysis is completed and timely

Validation and review of coding of automated expenses

Supervise ordering of colleagues Currency Advances and reconciliation of related expenses

Dealing with all employee/business expense queries when needed

Provide exceptional customer service to internal customers at all times

General administration duties

Controls / Compliance / Audit

Perform internal controls to ensure the (RACM) Risk Assessment & Control Matrix is applied





Flag any control risks and instances of fraud (both actual and attempted) to the Regional Controller as early as possible

Work effectively with internal and external auditors

Regularly perform and review reconciliations, drive action plans, and ensure that controls are implemented accurately and on time each month

Prepare DTP, SOP, and any other relevant documentation for the P2P processes and flow

Ensure all company policies and procedures are adhered

Communication

Collaborate with all internal teams

Maintain open lines of communication with internal customers to address inquiries and concerns

Provide regular updates on P2P activities to management

Process Improvement

Identify opportunities for process improvement within the (P2P) procure‑to‑pay cycle

Collaborate with cross‑functional teams to implement changes that enhance efficiency and effectiveness

Monitor KPIs and SLAs

Qualifications
Skills & Abilities

Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts

Proficient skills in Excel, Word and Outlook are essential

English – Advanced (preferable)

Remain approachable under pressure

Knowledge and ability to use relevant internal systems

Act with integrity, tact and diplomacy

Work as part of a team

Ability to complete a variety of related tasks

Pro‑actively solve problems

Excellent Customer Service skills

Good time management skills

Ability to be flexible within role

Excellent oral and written communication skills

Knowledge & Qualifications

Good knowledge and understanding of P2P processes within specific area of expertise

Queries & Payments

Travel & Expenses

Best practice in P2P

Corporate Credit Card management

A thorough knowledge of Oracle system preferable

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📌 P Coordinator (Nezahualcóyotl)
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