Job Details

Description

AFL manufactures fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products and employ approximately 9,000 associates worldwide.

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Location: Apodaca, Actual León, Mexico

Job Summary

Serve as the liaison between customers and the company to ensure timely responses to customer complaints and claims, driving continuous improvement of products and processes while increasing customer satisfaction. Provide customer support by addressing product related inquiries and technical concerns, fostering customer loyalty and confidence.

Technical Knowledge

Advanced English proficiency.
Advanced Product Quality Planning.
Design and Process Failure Mode and Effects Analysis.
Control Plans.




Measurement Systems Analysis.
Statistical Analysis.
Feasibility Analysis.

Qualifications

Bachelors degree in industrial engineering, Mechanical Engineering, or a related field.
Minimum of 5 years of experience as a Quality Engineer.
Availability to travel.
Valid passport and U.S. visa.

Aviso de Privacidad

En AFL Telecomunicaciones de México, nos comprometemos a utilizar tus datos personales únicamente con fines de identificación y contacto laboral, respetando en todo momento tu privacidad de acuerdo con la ley federal de protección de datos personales en posesión de los particulares. Tu confianza y seguridad son nuestra prioridad.
Qualifications

Skills

Behaviors

: Motivations

: Education

Experience

Licenses & Certifications

📌 Ingeniero de Aseguramiento de Calidad II (Sinaloa)
🏢 AFL
📍 Sinaloa