OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management is looking for a Sales Engineer to join our growing team in the LATAM. This position is a key member of the OpenEye sales organization and is one of the customer’s primary technical contacts for product details and specifics, system design, training, project deployment and installation evaluations. A sales engineer specializes in understanding the technologically aspect of products, and uses their technical skills to explain specifications, technical requirements, functionality, and benefits of OpenEye's products and services to customers in easily understandable terms. Unspecified duties of a sales engineer often overlap into both sales and technical support (for example, a sales engineer may be asked to provide a product quote to a customer, take customers to dinner, go to the field to troubleshoot a project, or assist in troubleshooting afterhours). Supports and adheres to the OpenEye Code of Ethics and Business Standards.
RESPONSIBILITIES:
- Prepare and deliver general sales and project specific presentations; sometimes in conjunction with a sales person, sometimes solo.
- Assess equipment needs on projects with existing equipment and on new projects, along with customer needs; then determine system requirements and deliver recommendations
- Develop, present, and record training courses for both corporate and field trainings, as well as online distribution, for internal and external customers.
- Provide “voice of customer” to product management, engineering, and development.
- Prepare cost estimates and site configurations using blueprints, plans, and related customer documents and consulting with other professional and technical personnel.
- Drive improvements by analyzing cost-benefit ratios of equipment, supplies, or software applications in the customer’s environment.
- Gain customer acceptance