**Discover your future at Citi**:
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
**Job Overview**:
The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
- Identify process gaps requiring escalation, offering potential solutions
- Assist with inventory management and workflow needs as dictated through risk priority and service level
- Support a range of products and services
- Analyze problems and formulate solutions through research and investigation
- Navigate, test and execute moderately complex databases, spreadsheets, and systems
- Ensure accurate and timely account handling




- Assist in activities that help reduce organizational impact and/or loss
**Qualifications**:
- 1 year of relevant experience
- Proficient computer and typing skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work with others to complete assigned tasks
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Funciones**
- Captura de datos en sistema de clientes del Área Pyme
- Aperturar en sistema las cuentas de los clientes
- Llenado de formatos para la alta de cuenta de cheques pyme
- Seguimiento con ejecutivos de sucursal, sobre el estatus de documentacion de clientes Pyme
- Analisis de docuementos y datos (revisar si los documentos se encuentran actualizados y coinciden entre si)
**Requisitos**
- Experiência en captura de volumenes altos de informacion
- Excel intermedio
- Analisis de detalles
- Experiência en ánalisis de datos
- Experiência en atención a clientes internos
**Zona de trabajo**
- Revolución Álvaro Obregon
- L-V 9 am a 6 pm**Job Family Group**:Operations - Core
- **Job Family**: Operations Support
- **Time Type**: Full time
- **Most Relevant Skills**:Please see the requirements listed above.
- **Other Relevant Skills**:For complementary skills, please see above and/or contact the recruiter.

📌 Auxiliar Administrativo Captura de Cuentas Pyme (Ciudad de México)
🏢 Citi
📍 Ciudad de México