Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
The Manager, Mexico EV Client Engagement owns commercial execution and customer outcomes for Mexico EV and energy customers, driving pipeline progression, deal execution, and expansion in-market. The role translates global GTM strategy into Mexico-specific plays, orchestrates cross-functional resources to win and deliver complex solutions, and provides structured market and customer feedback to inform product and portfolio priorities.
Pipeline & Deal Orchestration
• Own Mexico pipeline performance across the funnel (lead-to-close), including deal strategy, pursuit plans, and governance cadence.
• Partner with Sales/AEs/BD on opportunity qualification, value articulation, and executive alignment; remove friction to improve deal velocity and win rate.
• Drive disciplined forecasting, pipeline hygiene, and prioritization aligned to business goals and capacity.
• Coordinate internal SMEs to shape solutions and proposals for complex Mexico opportunities.
Account Outcomes, Expansion & Retention
• Lead account planning for top Mexico customers: multi-year roadmaps, expansion hypotheses, and cross-functional action plans.
• Run customer governance (QBRs/steerco) to manage outcomes, risks, and stakeholder alignment; protect renewals and expansion.
• Partner with delivery/support functions to resolve escalations and improve customer health.
• Identify and execute expansion motions based on usage signals, customer needs, and product readiness.
Mexico GTM Localization & Cross-Functional Alignment
• Operationalize integral GTM playbooks locally by tailoring messaging, packaging, and deal mechanics to Mexico buyer dynamics.
• Align with Pro
📌 Manager, EV Client Success (Ciudad de México)
🏢 Element Fleet Management
📍 Ciudad de México
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