**Career Area**:
Sales
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a general team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**IT IS YOUR TIME!**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our integral dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a integral team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Important**:
- **Don’t forget to include a resumé in English in your profile in Workday**:
**Role Definition**
Oversees and coordinates all sales and various solution programs for a significant client or specific client group.
**Responsibilities**
- Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.
- Designing processes for informing customer of rates, shipping date, anticipated delays and any additional information needed by the customer.




- Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.
**Skill Descriptors**
**Customer Focus**: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
**Decision Making and Critical Thinking**: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
**Negotiating**: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
**Relationship Management**: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
**Value Selling**: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
**Basic requirements**:
- Bachelor’s degree
- Pre-Advanced English
**Additional information**:
- Travel expectation is 50%.
**Some of the offered benefits**:
- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
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**Posting Dates**:
June 12, 2026 - June 21, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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📌 Customer Solutions Account Manager (Ciudad de México)
🏢 Caterpillar
📍 Ciudad de México