Job Description Experience: Providing application production support in ACC.First Level Suppot for appplications for Call Centers.Initial troubleshooting of applications.Functions: Give supports to Call Center, Screen Recording plataforms and Mobile apps.The person should provide application production support in ACC.First level support for applications for 3 PCC call centers and Call Recording systems.Initial troubleshooting of applications – does not include the code changes and defect fixes.Should coordinate with other teams to resolve the outages.Documentation for support and troubleshooting.Updating knowledge database.We offer atractive salary + Superior benefits and relocation bonus.If you are interested please send your Resume to ****** Qualifications Comunication.Working under preassure.Additional Information All your information will be kept confidential according to EEO guidelines.
#J-*****-Ljbffr
📌 It Service Engineer (Jalisco)
🏢 Dresden Partners
📍 Jalisco
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.