Documentation & Testing Prepare: Functional Design Documents (FDD), Business Requirement Documents (BRD), Solution Design Documents, Test Scenarios & Scripts, Training Manuals, SOPs. Support integration, regression, SIT, and UAT testing activities.
Responsibilities
- Stakeholder Management
- Act as liaison between business users and technical teams.
- Conduct user training and knowledge transfer sessions.
- Provide periodic project status updates and risk assessments.
- Engage with leadership teams on transformation initiatives.
- Troubleshoot production issues and perform RCA.
- Support enhancements and business process improvements.
- Recommend automation and digital transformation opportunities.
- Ensure compliance with organizational and industry standards.