Description
Key Responsibilities Quality Leadership & Operations
- Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.
- Ensure compliance with company quality standards, customer specifications, and regulatory requirements.
- Monitor manufacturing processes to identify and address quality issues proactively.
- Support production teams in maintaining product quality and achieving operational goals.
- Lead containment activities for non-conforming materials and products.
Quality Systems & Compliance
- Maintain compliance with Quality Management Systems (QMS) such as ISO 9001, IATF 16949, AS9100, or other applicable industry standards.
- Ensure proper documentation of inspections, audits, corrective actions, and quality records.
- Participate in internal, customer, and third-party audits.
- Monitor adherence to standard operating procedures and work instructions.
Problem Solving & Continuous Improvement
- Lead root cause analysis investigations using methodologies such as 5 Whys, Fishbone Diagram, 8D, and DMAIC.
- Implement corrective and preventive actions (CAPA) to eliminate recurring defects.
- Analyze quality performance metrics and identify opportunities for improvement.
- Drive continuous improvement projects focused on scrap reduction, yield improvement, and customer satisfaction.
Team Leadership
- Recruit, train, coach, and develop quality personnel.
- Conduct performance evaluations and provide ongoing feedback.
- Promote a culture of quality, accountability, and continuous improvement.
- Coordinate staffing and workload distribution to support production requirements.
Customer & Supplier Quality Support
- Address customer quality concerns and coordinate responses to quality complaints.
- Support supplier quality initiatives and evaluate supplier performance.
- Participate in customer visits, audits, and quality review meetings.
Qualifications Education
- Bachelor's Degree in Engineering, Quality Management, In