As a Cloud Network Administrator, you will support the implementation, administration, automation, and ongoing operation of Epicor’s integral cloud networking infrastructure. You will help maintain the reliability, availability, performance, and security of enterprise network services supporting business-critical SaaS environments across Microsoft Azure, Amazon Web Services, and on-premises infrastructure.

What You Will Be Doing
- Support the implementation, administration, and ongoing operation of Epicor’s global cloud and enterprise networking infrastructure
- Maintain the reliability, availability, performance, and security of network services supporting production SaaS environments
- Configure, monitor, and troubleshoot LAN/WAN environments, Palo Alto Networks firewalls, site-to-site and remote-access VPNs, load balancers, WAN optimization technologies, DNS, and other core network services
- Develop and enhance network automation solutions using Infrastructure as Code and configuration management tools such as Terraform, Ansible, Git, and similar technologies




- Participate in infrastructure deployments, migrations, upgrades, technology refresh initiatives, and other projects affecting global network environments
- Monitor network health, analyze performance trends, and recommend improvements that increase capacity, resilience, scalability, and operational efficiency
- Provide Tier 2 operational support, incident response, root cause analysis, and timely problem resolution for business-critical network infrastructure
- Participate in an on-call rotation supporting production environments
- Maintain accurate network documentation, operational procedures, infrastructure standards, and configuration records across global environments
- Collaborate with cloud, infrastructure, security, application, and vendor teams to design and deliver reliable networking solutions
- Identify opportunities to improve network provisioning, configuration management, and operational wor

📌 Cloud Network Admin (Monterrey)
🏢 Epicor
📍 Monterrey