With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a integral team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As an Account Manager at OpenTable, you will serve as a trusted advisor to restaurant partners across Guadalajara and surrounding regions, helping them optimize operations and achieve business growth. In this role, you will build strategic high-level relationships, configure systems to optimize reservation flow, and deliver consultative insights that drive adoption of OpenTable marketing assets.
Acting as a key customer advocate, you will collaborate with cross-functional teams to resolve client concerns, share industry trends, and lead retention initiatives. Your contributions directly elevate the partner experience and expand OpenTable’s presence in key hospitality markets.
Responsibilities
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Cultivate and maintain strategic relationships with restaurant partners, serving as a trusted advisor to optimize reservation flow and operational efficiency.
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Identify partner needs and present consultative sales opportunities to drive participation in OpenTable marketing programs and achieve quarterly revenue goals.
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Collaborate with internal teams—including Marketing, Product, and Technical Support—to resolve cross-functional issues, execute promotional campaigns, and convey product feature requests.
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Manage partner retention strategies, lead contract re-signings, and maintain high customer