Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For:
The primary purpose of the Channel Partner Support Representative II is to provide a centralised point of contact for all partners and Zebra Sales personnel as related to the PartnerConnect program.
The role provides daily support to Zebra PartnerConnect program members and sales personnel for partner program tools, systems and processes utilised to conduct business with Zebra. The position is responsible for handling all inquiries and supporting training and access for partners on program tools. This role manages outbound calls as needed for the partner program and data and information accuracy for partners and distributors.Essential Duties and Responsibilities:
· Provide a single point of contact for Zebra’s partner community and sales team for all inquiries related to the PartnerConnect program, program benefits and administration.
· Effectively work with partners, distributors, and sales personnel to resolve inquiries primarily through phone, email, and chat.
· Collaborate with other internal teams to ensure non-program-related inquiries are directed/resolved as appropriate.
· Proactively engage partners to ensure annual compliance is completed
· Works wi
📌 Channel Partner Support Rep, Support II (Ciudad de México)
🏢 Zebra Technologies
📍 Ciudad de México
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