Description
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision

We are seeking a highly organized and people-focused Field Claims Supervisor to lead a team in a fast-paced, metrics-driven environment. This role requires a strong coach and communicator who can drive engagement, foster a culture of flexibility, identify improvement opportunities, and ensure consistent delivery of high-quality outcomes.

Job Summary




Supervises and directs the adjustment and administration of claims in an assigned area (involving specialization in or any combination of liability, property, or auto physical damage), and participates directly in the adjustment of complex or unusual claims.

Essential Job Functions
- Conducts case reviews and evaluates Claims Representative performance by continuous review of claims statistics, open and closed file evaluations, reinspection, and observation of activities in the field and office.
- Reviews the settlement activity of the Field Claims Office or Claims Service Center to ensure sound systems, service, and security.
- Sets and adjusts claim reserves within authority.
- Responsible for compliance with published company procedures.
- Recommends and carries out programs designed to meet the administrative technical training and overall development needs of all assigned personnel.
- Promotes coordination of Clai

📌 FBS Field Claims Supervisor (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes