**Please note that this is a 6-month temporary position**
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive.
Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it.
You'll also be part of a general team that includes its portfolio of metasearch brands.
Hospitality is all about taking care of others, and it defines our culture.
5 Days per week in office; Monday-Friday, 9am-5pm.
Our Global Facilities team is at the center of ensuring all employees enjoy a clean, comfortable, and safe work environment.
This role will be responsible for maintaining the facilities and office services for our Mexico City Office.
**Key Responsibilities**:
- Create a positive, engaging, and inclusive workplace experience where our people can do their best work
- Manage ongoing office operations, creating a clean, organized, and functional environment for all OpenTable employees and visitors
- Manage vendors related to the office, including existing contracts and developing new relationships
- Manage onsite food and beverage catering including snacks and lunches
- Oversight and ordering of office supplies, shipping and mail distribution
- Plan, coordinate, execute all aspects of various company community outings & in-office events including decorations, setup, and breakdown.
Partner with IT for AV needs.
- Maintain office calendar and Wiki page




- Collaborate with Office Lead to build and present monthly house meetings
- Partner with Events teams to facilitate localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)
- Coordinate with IT and P&C; for new hire equipment setup and collection
- Identify opportunities to enhance office environment, operational standards, and processes
- Partner with the Regional People Partner on any incidents and return to work processes
- Assist local office leadership with ad hoc administrative tasks
- Respond to emergencies and urgent issues promptly and appropriately
- Act as Floor Warden for local Life Safety drills and events
- Support office related necessities such as supervise hygiene services, janitorial/cleaning, waste management, manage/order supplies (office, stationary, pantry, catering etc).
- Manage all facilities requests, including Zendesk portal tickets
- Liaison with building management: oversee access, parking, elevators, janitorial/restrooms, and coordinate supplier access.
- Monitor office facilities and basic maintenance needs (HVAC, lighting, emergency systems).
- Coordinate new hire trainings (quarterly groups of *****): prepare training rooms, arrange building/parking access, register catering, set up office supplies and snacks, provide welcome tours and info on day one.




- Manage supplies, catering, and social budgets, ensuring spend remains within the monthly office allocation.
- Track, reconcile, and report office expenses, including credit card usage.
**Management of the office**:
- Greet employees and guests and provide concierge-style services and facility related support
- Support local event planning, off-sites, new hire training, Town Hall meetings, CEO Updates, etc.
- Ensure weekly office lunch process runs smoothly by keeping employee list up to date and confirming food deliveries are complete and on time.
**Reception**:
- Meet and Greet external visitors, issue visitor passes and contact the host.
- Provide hospitality to all visitors and for onsite events as requested.
**Availability**:
- Available to respond to on - call emergencies 24x7.
- Available for after hours overtime work with advance notice.
**Skill and Experience**:
- Proven track record in effectively managing a busy office environment
- Possesses exceptional interpersonal skills, along with a positive "can-do" attitude, meticulous attention to detail, and a focus on customer satisfaction
- Actively engages with key client contacts and office populations, prioritizing their needs and building trust through proactive communication and support
- 3-5 years work experience
**Work Environment & Flexibility**
**Inclusion**
We're committed to creating a workplace where everyone feels they belong and can thrive.
We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
LI-BR1

📌 Office Manager, Workplace Experience (Temporary) (Xico)
🏢 Opentable
📍 Xico