**Job Summary**:
**Responsibilities**:
- Answer inbound and outbound calls in both English and Spanish courteously and professionally.
- Provide support and solutions to customer inquiries, requests, and concerns.
- Accurately enter and update data in internal systems.
- Perform general office and administrative tasks.
- Assist in creating reports and tracking customer interactions.
- Manage multiple tasks and prioritize effectively in a fast-paced environment.
**Requirements**:
- Fluency in English and Spanish (required).
- Minimum 1 year of experience in customer service, call center, or administrative roles.
- Proficient with office tools such as Microsoft Word, Excel, Outlook, etc.
- Strong verbal and written communication skills in both languages.
- Excellent attention to detail and organizational skills.




- Professional attitude, discretion, and a customer-oriented mindset.
**Preferred Qualifications**:
- Previous experience in a corporate or bilingual call center environment.
- Familiarity with CRM systems or customer management tools.
Tipo de puesto: Jornada completa, Por tiempo indeterminado
Sueldo: $16,****** - $18,****** al mes
Beneficios:
- Opción a contrato indefinido
- Seguro de vida
Escolaridad:
- Bachillerato terminado (Deseable)
Experiência:
- Atención al cliente: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Bilingual Customer Service - Mcg Corporate Services - Tjuana (Heroica Puebla de Zaragoza)
🏢 MCG CORPORATE SERVICES
📍 Heroica Puebla de Zaragoza