Salesforce Mexico City is seeking an experienced Program Manager to lead end-to-end design and execution of digital intervention programs for at-risk Slack customers, blending data signals, product usage, and multi-channel communications to reduce attrition and accelerate product adoption.
You will own the risk strategy, define customer segments, partner with Data Science and Product Analytics, and deliver executive-ready dashboards, all while maintaining scalable, Slack-first workflows and
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📌 Digital Risk & Retention Lead — Scaled CS Programs (Ciudad de México)
🏢 Salesforce
📍 Ciudad de México
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