Maersk is seeking a Major Incident Manager to join our Technology Operations Centre in Mexico City. You will lead critical incident resolutions across general teams, coordinating with groups in the Philippines, India, and the UK to restore services quickly and minimize disruption.
With 10+ years in SRE/IT operations, you will drive best practices in incident management, leverage ServiceNow, Jira, and Grafana, and identify automation opportunities.
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📌 Global Major Incident Manager — IT Resilience (Ciudad de México)
🏢 Maersk
📍 Ciudad de México
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