Order Management SME & Customer Operations Advisor
Description -
Job Summary
• This role is responsible for managing a broad range of moderately complex supply chain processes for a large general business unit. The role enhances current business processes and performance metrics by leading regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes. The role contributes to special projects and communicates requirements to the global business unit planning teams.
Responsibilities
• Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations, typically for a large global business unit.
• Independently executes basic demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
• Drives the analysis conducted for backlog management.
• Gathers demand data from country, region and account managers to synthesize information using complex analysis,
and delivers demand signals to the supply base to contribute to demand forecasting.
• Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes.
• Monitors key metrics, creates relevant reporting metrics, and reviews information for continuous improvement.
• Contributes to priority projects with complex analysis and assists in developing recommendations.
• Communicates requirements and guidelines to the global business unit planning teams.
• Coordinates, develops, and manages a regulatory trade compliance program.
Education & Experience Recommended
• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably i
📌 Order Management SME (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque
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