Blue Yonder in Mexico is seeking a Support Engineer I to assist customers with the Blue Yonder WMS, troubleshoot issues, document findings, and escalate when needed to ensure timely resolutions.
You will manage cases, follow runbooks, and monitor systems with AppDynamics or Splunk, collaborating with general teams for 24x7 coverage and continuous improvement.You will work to maintain high customer satisfaction by effective issue resolution and timely communication, with a focus on learning and#J-*****-Ljbffr
📌 Wms Support Engineer I - Troubleshooter & Customer Advocate (San Pedro Garza García)
🏢 Blue Yonder
📍 San Pedro Garza García
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